Microsoft Store - Redirected to Gaming Services / Cannot install or update Gaming Services

Microsoft Store - Redirected to Gaming Services / Cannot install or update Gaming Services

If you cannot install or update Gaming Services or if you are redirected to the Microsoft Store page for Gaming Services when trying to install or launch Microsoft Flight Simulator, you may need to reinstall gaming services. To do this, please do the following:

RESET THE MICROSOFT STORE APP

  • On your keyboard, press the “Win Logo” + “R” keys
  • Type: WSReset.exe and press “Enter”
  • A black window will pop up
  • Wait until the pop up disappears and the Store comes up
  • Reboot your computer

If the problem persists after that, delete the Gaming Services registry keys and reinstall the Gaming Services app via Powershell.

UNINSTALL AND REINSTALL GAMING SERVICES VIA POWERSHELL

  1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
  2. In the Administrator: Windows PowerShell screen, type the following command and press Enter: 
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  3. In the same window, type the following commands and press Enter: 
    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
  4. Restart your device.
  5. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
  6. In the Administrator: Windows PowerShell screen, type the following command and press Enter: 
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  7. Install the app on that page, and then select Yes when you receive the User Account Control (UAC) prompt.
  8. Reboot the computer
  9. Try to install or launch the game again.

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